The Secrets of Skilled Delegation

Description

Delegation means assigning responsibility for a task to someone else while you stay accountable for the result. Many managers avoid it, usually because they think it will be faster to do the work themselves or because they are reluctant to give up control. This course addresses both. You’ll learn why delegating makes a team more productive and what tends to stop managers from doing it. Later lessons give you a step-by-step method for handing off a task with clear expectations, and a way to match each task to the right person.

Lessons combine videos with do-and-don’t lists and a scenario in which you help a manager choose who to delegate to. The course closes with practice questions.

What you’ll be able to do

• Explain how delegation benefits both the manager and the people being delegated to
• Recognize the six reasons managers avoid delegating, and the way past each one
• Decide which tasks to delegate and which to keep, such as confidential or legal matters
• Hand off a task with a clear objective and agreed checkpoints
• Match tasks to team members based on each person’s skills, workload, interests and development needs
• Tell micromanagement from accountability, and keep control of delegated work without taking it back
• Hold short regular meetings that keep you informed without looking over anyone’s shoulder

Who it’s for

Managers and team leads who are responsible for results but cannot do every task themselves. It suits new managers especially, and anyone who was promoted for being good at the work and now has to get it done through others.

What’s inside

6 lessons, self-paced:

1. The Importance of Delegation
2. Why People Don’t Delegate
3. What and How to Delegate
4. Delegating the Right Tasks to the Right People
5. Keeping Control Without Micromanaging
6. Summary

What you get

• 365 days of access from the date of purchase
• A certificate of completion when you finish the course
• Your place is saved, so you can stop and come back whenever you like
• Works on a computer, tablet or phone

You can also get this course, and every other course in the library, with All Access for $99.99 a year.