A Guide to Navigating Team Dynamics

Description

Two teams can have the same skills and get very different results. The difference is in how the people work together, and this course gives you a way to see it. You’ll learn what team dynamics are and what shapes them, what sets a high-performing team apart, and two models for reading the people on your team: the nine Belbin team roles and four common work styles. A later lesson explains behaviors that damage a team, such as free-riding and groupthink, and five things a manager can do about them. The last lesson covers a workplace with up to five generations in it and how to bridge the gaps between them.

Each lesson starts with a short video. The reading uses flashcards and expandable sections, with workplace scenarios throughout, and a short true-or-false quiz closes the course.

What you’ll be able to do

• Recognize the signs of positive team dynamics, such as trust and open communication
• Describe the six characteristics of a high-performing team and compare your own team against them
• Identify the informal roles people take on a team using the nine Belbin team roles, and balance them
• Work out a colleague’s work style from how they behave, and adjust how you communicate with them
• Spot the causes of negative dynamics, such as blocking, free-riding and groupthink, and apply five strategies to improve them
• Recognize how five generations in one workplace differ in communication and work preferences, and bridge the gaps

Who it’s for

Managers and team leads responsible for a group that has to collaborate, in person or remotely. It is also useful if you are putting together a new project team.

What’s inside

8 lessons, self-paced:

1. Introduction to Team Dynamics and Why They Matter
2. Characteristics of High-Performing Teams
3. Common Roles in a Team
4. Understanding and Leveraging Different Work Styles
5. Tips for Improving Team Dynamics
6. Managing the Multigenerational Workplace
7. Quiz
8. Key Takeaways

What you get

• 365 days of access from the date of purchase
• A certificate of completion when you finish the course
• Your place is saved, so you can stop and come back whenever you like
• Works on a computer, tablet or phone

You can also get this course, and every other course in the library, with All Access for $99.99 a year.