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Leadership & Management
Investigative journalist Amanda Ripley on why some conflict keeps people stuck, and what gets them out. Eleven sessions drawn from her book High Conflict.
What’s inside
What traps people in conflict, and the way out
- Introduction
- The Conflict Trap
- Humiliation, the Nuclear Bomb of Emotions
- Beware the Binary
- Investigate the Understory
- The Power of Looping
- The Conflict Industrial Complex
- Be on the Lookout for Saturation Points
- Complicate the Narrative
- 5 Strategies for Getting Out of High Conflict
- Conclusion
Who it is for
Anyone who has to work through disagreement rather than around it. Useful for managers, mediators, and anyone leading a divided team.