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Leadership & Management
A self-paced course on solving problems as a leader: preventing and detecting them, working through a problem-solving process, framing problems clearly, and getting a team to solve them creatively. Nine short sessions.
What’s inside
From prevention to team problem-solving
- Introduction to Workplace Problems
- A Leader's Role in Solving Problems
- Problem Prevention and Detection
- The Problem-Solving Process
- Framing and Communicating Problems
- Facilitating Creative Problem-Solving on Your Team
- Overcoming Barriers to Creative Problem-Solving
- Check Your Understanding
- Summary
Who it is for
Team leads and managers, and anyone who wants a more deliberate way to work through problems at work.
